Emergency Response
Emergency Response Guarantee: 30-60 Minutes or Less
When a pipe bursts at 2am, waiting until morning costs thousands. Our response guarantee: call us, and within 30-60 minutes, help is on the way. Every time.
The Damage Timeline
First hour after emergency: $500. First 4 hours: $2,000. First 12 hours: $5,000+. Every minute counts. Our 30-60 minute response guarantee stops damage before it escalates.
What Our Response Guarantee Covers
- Burst pipes and major leaks
- Loss of heat (winter emergency)
- Total power loss or electrical hazard
- Gas leak
- Any safety-threatening situation
What Happens After Response
Phase 1 (stabilize): stop active damage, prevent further loss, make property safe. Phase 2 (repair, next business day): proper repair scheduled, quotes provided, work completed professionally.
What you get
24/7 emergency line: always answered
30-60 minute response time guaranteed
Confirmation via text within 5 minutes
Continuous communication about ETA
Full emergency coverage for major systems
How it works
1
Call
24/7 phone line. Describe emergency.
2
Confirm
ETA within 5 minutes. Text confirmation.
3
Dispatch
Contractor en route in 30-60 minutes.
4
Stabilize
Stop damage. Assess. Plan repair phase.
Frequently Asked Questions
Burst pipes, heating loss, electrical hazards, gas leaks, flooding, frozen pipes, and any safety-threatening situations.
Know help is 30-60 minutes away
Our response guarantee means you sleep soundly. Emergencies are covered.
Areas we serve
Emergency response available 24/7 throughout Montreal and surrounding areas.