Emergency Response

Emergency Response Guarantee: 30-60 Minutes or Less

When a pipe bursts at 2am, waiting until morning costs thousands. Our response guarantee: call us, and within 30-60 minutes, help is on the way. Every time.

Free Assessment (514) 779-1956

The Damage Timeline

First hour after emergency: $500. First 4 hours: $2,000. First 12 hours: $5,000+. Every minute counts. Our 30-60 minute response guarantee stops damage before it escalates.

What Our Response Guarantee Covers

**We Respond to:** - Burst pipes and major leaks - Loss of heat (winter emergency) - Total power loss or electrical hazard - Gas leak - Any safety-threatening situation **Timeline:** - Call us anytime (24/7 phone line) - Confirmation within 5 minutes - Contractor dispatched within 30-60 minutes (in Greater Montreal) - Continuous communication about ETA **During Response:** - Contractor equipped for immediate stabilization - Stops damage in progress - Provides temporary fix if needed - Documents all work for insurance

What Happens After Response

**Phase 1: Stabilize (First Contractor Visit)** - Stop active damage - Prevent further loss - Make property safe - Emergency fee applies (~$100-300) **Phase 2: Repair (Next Business Day)** - Proper repair scheduled - Multiple quotes provided - Work completed professionally - Normal repair costs apply

What you get

24/7 emergency line - always answered

30-60 minute response time guaranteed

Confirmation via text within 5 minutes

Continuous communication about ETA

Full emergency coverage for major systems

How it works

Call

24/7 phone line. Describe emergency.

Confirm

ETA within 5 minutes. Text confirmation.

Dispatch

Contractor en route in 30-60 minutes.

Stabilize

Stop damage. Assess. Plan repair phase.

Frequently Asked Questions

What type of emergencies do you respond to?

Burst pipes, heating loss, electrical hazards, gas leaks, flooding, frozen pipes, and any safety-threatening situations.

Are there hidden fees?

No. Emergency fee (~$100-300) applies to first response. Repair costs quoted separately before work begins.

Do you really answer 24/7?

Yes. No hold music. No automated menu. A person answers every call.

Know help is 30-60 minutes away

Our response guarantee means you sleep soundly. Emergencies are covered.

Book Emergency Response (514) 779-1956

Related services

Emergency Maintenance Types of Emergencies Repair Coordination

Areas we serve

Emergency response available 24/7 throughout Montreal and surrounding areas.

Côte-des-Neiges LaSalle All service areas →

Our offices

Côte-des-Neiges Office - 3250 Ridgewood Ave LaSalle Office - 8901 Newman Blvd